Staff named in reviews
iA name is somebody a customer wrote about by name. A mention is one use of that name in one review. Bar length is how often the name came up, colour is how those reviews rated this location, and the last column is against this location's own average over the same period. This counts names. The word staff is a keyword and comes up 41 times, mostly without naming anybody. Against the rating in this period, 4.41, over the same period 8 names in this period25 of the 68 reviews in this period name somebody, and together they average 4.2 against 4.41 for the location.
Name
Mentions in this period
Average rating
Vs location's average
A name's rating stays grey until 3 reviews name it. Two people saying something is not a pattern.
This location has no staff list, so every name here came straight out of what customers wrote. A list lets us tell your team apart from everybody else a customer mentions.
No reviews here yet in this period
We find names by reading what customers write, so there is nothing to work from. Asking a few customers for a review is the quickest way to start.