Rating in this period
iEvery review in the period, weighted, the same figure Overview opens with. Green because 4.41 is On track on the account's own scale.
4.41
weighted across 6,970 reviews
Movement over the period
iThe second half of the period against the first, weighted the way the rating is: the account softened late, which the line below shows happening.
-0.01
second half against the first
Reviews in this period
iEvery review the 47 locations took in the period, the volume the months table breaks down.
6,970
across all 47 locations
Locations diverging
iLocations whose movement over the period crossed the quarter-star mark either way: the look-into mark, read in both directions. Named under the chart.
5
past the quarter-star mark
Every figure on this page follows the period above, except the one reference line drawn to say so: the enterprise average is lifetime; hover its line for the label.
The period, month by month
iTwo readings of the same twelve months: the rating as a line, the review volume as bars from zero. Hover a point or a bar for its figure. The dashed line on the rating view is the account average, which is lifetime and does not follow the picker. In the product the buckets follow the period: months for a year, weeks for a quarter, days for a month.
Pulling the line:
Rating in this period, monthly
Enterprise average, lifetime
Reviews taken, monthly
Enterprise, monthly
Enterprise average, lifetime
Cluster total, monthly
Strengths
iWhat customers praise in this period's reviews, one card per strength, widest first. Shared means half the locations or more hear it. The chips are the locations where the strength is silent, the second strip counts the clusters that hear it, navy where the praise crosses cluster lines. The complaint side lives in Fix.Staff service
Shared
2,274 positive mentions in this period
035 of 47 locations47
0in 3 of 3 clusters3
Praised across all clusters
Collection
Regional
134 positive mentions in this period
018 of 47 locations47
0in 3 of 3 clusters3
Praised across all clusters
Finish
Local
114 positive mentions in this period
013 of 47 locations47
0in 2 of 3 clusters3
not praised in:
Bangalore
not praised in:
Bangalore
A strength is heard where this period's reviews praise it.