Featherlite / Fix
Shared issues
1
Widest issue: Delivery delays
25locations
Every figure on this page follows the period above: an issue is open where this period's reviews name it.

Issues across the enterprise

What customers complain about, grouped from what they write, widest first. An issue at half the 47 or more is Shared, the enterprise's to fix once; at half of one cluster while under half of the enterprise it is Regional. The chips open the clusters carrying it; one closes itself after 60 days without a mention.

Delivery delays
Shared
900 mentions in this period
025 of 47 locations47
0in 3 of 3 clusters3
Parking
Regional
236 mentions in this period
016 of 47 locations47
0in 3 of 3 clusters3
Damaged on arrival
Local
161 mentions in this period
09 of 47 locations47
0in 2 of 3 clusters3
Assembly quality
Local
113 mentions in this period
08 of 47 locations47
0in 3 of 3 clusters3
Installation visits
Local
80 mentions in this period
08 of 47 locations47
0in 2 of 3 clusters3
Warranty claims
Local
49 mentions in this period
06 of 47 locations47
0in 2 of 3 clusters3
Showroom wait times
Local
18 mentions in this period
05 of 47 locations47
0in 2 of 3 clusters3
Exchange pickups
Local
19 mentions in this period
04 of 47 locations47
0in 2 of 3 clusters3
Refunds and cancellations
Local
43 mentions in this period
04 of 47 locations47
0in 2 of 3 clusters3
Billing errors
Local
14 mentions in this period
02 of 47 locations47
0in 1 of 3 clusters3