Rating in this period
iEvery review in the period, weighted, the same figure Overview opens with. Green because 4.41 is On track on the account's own scale.
4.41
weighted across 2,150 reviews
Movement over the period
iThe second half of the period against the first, weighted the way the rating is: the cluster softened late, which the line below shows happening.
-0.07
second half against the first
Reviews in this period
iEvery review the eighteen locations took in the period, the volume the months table breaks down.
2,150
across all locations
Locations diverging
iLocations whose movement over the period crossed the quarter-star mark either way: the look-into mark, read in both directions. Named under the chart.
4
past the quarter-star mark
Every figure on this page follows the period above, except the one reference line drawn to say so: the cluster average is lifetime; hover its line for the label.
The period, month by month
iTwo readings of the same twelve months: the rating as a line, the review volume as bars from zero. Hover a point or a bar for its figure. The dashed line on the rating view is the cluster average, which is lifetime and does not follow the picker. In the product the buckets follow the period: months for a year, weeks for a quarter, days for a month.
Pulling the line:
Rating in this period, monthly
Cluster average, lifetime
Reviews taken, monthly
Cluster, monthly
Cluster average, lifetime
Cluster total, monthly
Strengths
iWhat customers praise in this period's reviews, one card per strength, widest first. Shared means half the locations or more hear it. The chips are the locations where the strength is silent, each opening that location's own Strengths page; the card opens the full picture. The complaint side lives in Fix.Staff service
Shared
1,144 positive mentions in this period
015 of 18 locations18
Collection
Shared
66 positive mentions in this period
09 of 18 locations18
Finish
Local
73 positive mentions in this period
08 of 18 locations18
A strength is heard where this period's reviews praise it.